Get in touch

We’re always standing by and eager to help

USA reservations office:

[email protected]

(954) 743-5310
(855) 798-5300 (toll-free from USA)

Office Hours are Monday- Friday 9am-5pm EST.

Winter Holiday hours:

Dec 23 and Dec 30:   9am- 1pm

Closed Dec 24, 25, 26 and Dec 31, Jan 1 and 2

After hours and weekends these phones are answered by voicemail, and our staff will call you back the next business day.


On-island Phone:

• Dial from the USA:  011-52 (987) 101-8585, or 011-52-987-872-1061
• Dial from Cozumel:  (987) 101-8585, or (987) 872-1061

Office Hours are 8am-6pm daily.

Winter Holiday hours:

Dec 24 and Dec 31:   7:30am- 6pm

Closed Dec 25 and Jan 1

On-island Mailing Address:

602 Avenue Rafael Melgar
P.O. Box 222
Cozumel, Q. Roo, Mexico 77600

On-island main office

Location is at 602 Avenue Rafael Melgar, between Hotel Barracuda and the Naval Base.

General Contact Form