Get in touch
We’re always standing by and eager to help
USA reservations office:
• (954) 743-5310
• (855) 798-5300 (toll-free from USA)
Office Hours are Monday- Friday 9am-5pm EST.
Winter Holiday hours:
Dec 23 and Dec 30: 9am- 1pm
Closed Dec 24, 25, 26 and Dec 31, Jan 1 and 2
After hours and weekends these phones are answered by voicemail, and our staff will call you back the next business day.
On-island Phone:
• Dial from the USA: 011-52 (987) 101-8585
• Dial from Cozumel: (987) 101-8585
Office Hours are 8am-6pm daily.
Winter Holiday hours:
Dec 24 and Dec 31: 7:30am- 6pm
Closed Dec 25 and Jan 1
On-island Mailing Address:
602 Avenue Rafael Melgar
P.O. Box 222
Cozumel, Q. Roo, Mexico 77600
On-island main office
Location is at 602 Avenue Rafael Melgar, between Hotel Barracuda and the Naval Base.