Had an interesting or just plain fun experience in Cozumel?
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We also invite comments on our services and suggestions on how we may improve your experience.
Previous Guest Book Entries—Testimonials
Just to keep the list shorter, we maintain just the last year’s entries.
First off, the instructor I had was Israel and an excellent one at that! I can’t thank him enough for an incredible experience and his expertise.
This was my first dive ever and it has pushed me to want to continue and go for certification so that some day I can come back and say that this is where it all began.
Kyle Blanchette Manchester, New Hampshire, USA 1/17/2015
This is my 4th time diving with Dive Paradise and staying at Hotel Cozumel. What a perfect match! Not only do I get to dive with the greatest dive masters (Hoyo, Gato, Giovanni, and Jorge, just to name a few) but your shop staff on the premises is awesome and (Rafael, Angel and the lovely lady in your dive shop store) make me feel like I am coming back to be with friends. Your staff is always accommodating and helpful and even when I come out on vacation alone, I am never lonely with your lovely staff to greet and welcome me back. Thanks Apple; it was great to see you at the Long Beach, CA show! See you there next year if I don’t see you in Cozumel before then. 🙂
Laura DiGioia Glendale, AZ 8/17/2014
WE JUST RETURNED FROM A FUN FILLED WEEK OF DIVING IN COZUMEL. I’M THE OWNER/OPERATOR OF STATEN ISLAND SCUBA LLC, A RETAIL DIVE BUSINESS LOCATED IN NYC. I HAVE TO SAY WITH ALL MY CARIBBEAN TRAVELS I HAVE NOT MEET A FINER BOAT CREW… MY HAT GOES OF TO THE CREW EMILLIO, JORGE, MARKOS, MY MAIN MAN MARIO AND OF COURSE CAPT. WILL-I-AM. THEY HAD THERE HANDS FULL WITH OUR GROUP OF 18 AND THEY SHOWED US THE BEST DIVING IN COZUMEL. THE DIVE BOAT TANGO WAS MORE THAN PERFECT FOR OUR ADVENTURES… GO TANGO… THE OFFICE STAFF IS RIGHT ON POINT….. THEY HANDLED ALL OUR PERSONNAL REQUESTS QUICK AND EASY…. WITH TEAMS LIKE THESE IT IS KNOW WONDER THAT DIVE PARADISE IS TRULLY “THE BEST DIVING IN PARADISE”. ONCE AGAIN THANK YOU DIVE PARADISE FOR SUCH A WONDERFUL DIVE VACATION!
CAPT. RYAN HEANEY Staten Island Scuba, USA 7/3/2014
Thank you Dive Paradise for the Experience of a Lifetime! It was just a fantastic and Israel aka Iz was just an incredible Instructor. If you need instruction I highly recommend him! Well spoken, patient, extremely positive and just a pleasure to learn from. Israel I can’t thank you enough!!!
Thanks again Gang! Will be back soon!
Chan Martinez Denver, Colorado USA 3/25/2014
Thank you for another amazing trip to Cozumel. I have been diving with Dive Paradise since the mid-90’s, and wouldn’t consider anyone else in Cozumel. We had a small group there in April, 2014, and dove with Emilio. I have to say … I don’t think I’ve ever had a divemaster that was as good as Emilio. It was obvious that he really loves being a divemaster. He was just amazing, and we can’t wait to dive with him again – very soon!!!
Tina Morriss Sugar Land, Texas USA 5/7/2014
When our dive master Jeff Dean from Scuba Stop requested Dive Paradise for our vacation in Cozumel we trusted his referral to use Dive Paradise. Cozumel we know is a dive island and there are many dive companies to use. From our experience we will use Dive Paradise every time we venture to dive in Cozumel, from Christian at the office across from Villa Blanca, to your crews help on the boat, to Dive Masters Victor and Miguel we had an awesome experience. I cannot explain how happy we were and safe we felt and how cared about we felt throughout the whole experience. My wife Sherri and I felt like we were treated like more then just another tourist or somebody coming to dive, we felt cared about. Thank you so much Dive Paradise for taking good care of us. The care for my wife when she got stung by a sea urchin to trying to repair her unrepairable flashlight and pointing out sea life like the Slender Toad Fish of Cozumel on our dive. Your tag line is truly a representation of your company, “Safe, Reliable, and fun-filled scuba diving in Cozumel,” Thank you again Dive Paradise and Jeffery Dean from Scuba Stop Mansfield, Texas USA for your recommendation.
Ralph “Rich” Martinez Texas, Grand Prairie, USA 2/25/2014
Once again the great staff at Dive Paradise saved the day! The inflator button on my S2 flew across the boat deck as I was “unsuiting” from my night dive. I scrambled around and, with the help of the guys on the boat, was able to collect all of the pieces. I always travel with a full tool set for repairs but couldn’t, for the live of me, figure out how to fix the S2. That evening in our room I went on-line to see how much it would cost me to replace the item at home so I had an idea when I went to town the next morning to try to replace the broken S2 – if I could find one in town for not too much more than at home I’d just buy it and use my gear for the rest of the trip, if not I would need to rent. In the morning I went down to grab my gear from the locker so I would be sure to buy everything I needed in town. They guys at the dive desk suggested that they’d call their repair technician and have him take a look. Before I knew it, by S2 was fixed, and the total charge was $5.00! The Dive Paradise staff really does take care of their customers – in the water and out!
Peggy Miller Seattle, WA USA 1/19/2014
We are still floating on air after our Christmas in Cozumel last month. My 12 yo and her daddy are divers and had the most amazing experience with Juan, our private dive master. Although my hubby learned to dive decades ago, this was our first family dive trip. We had great pick up and drop off service at our resort, Hotel Cozumel, each day. All of the three boats we took to sea in were comfortable and safe (Coqueta, Sagitario, Atlantis). The boat captains and crew members were always pleasant and knowledgeable. Juan was so attentive and protective of our daughter knowing her age and experience level. She really learned a lot from him and improved her “breathing” reserve. We can’t wait to vacay in Coz again and will absolutely use Dive Paradise on our return trips. Gracias and Feliz ano neuvo!
Emily Hall USA
I was there in May with my wife and another couple I dove with. Our flight arrived 6 hours later than it was suppose to which put us in a mad rush to get from the airport to the hotel Cozumel to get checked in for our boats for the next day. We got to the hotel and the staff was great. They took our mad rush and brought it to a halt. We were given an drink and told to relax. We checked in to the hotel, our boats and a bite to eat and everyone waited for us to take our time to do so. The service was very much appreciated. The diving was out of this world. It was a very much needed vacation. Thank You to all. Now there is two things that I was disappointed with. The first three days of diving was repetitive. Our morning dives were all the same. I feel that this is from having a different boat crew each day. My biggest disappointment was that someone from the hotel used my bankcard information that I used at check in and helped themselves to about $250 worth of phone cards. Needless to say the hassle of canceling the card and getting a new one. So make sure you check your bank account if you use this method of payment. The staff was great but there is one that cant be trusted apparently. But over all it was a great trip.
Another great week with DP. Got to do columbia twice in the week. It was great- tons of turtles all week. Thanks to Julian, Gato, miguel and all the guys. see you in sept.
Kevin Bahjat Oklahoma City , OK
We are return divers with Dive Paradise. They make the beginner and advanced divers feel welcome. The dive masters are very aware of all of the divers in the group and I notice how they stay aware of what the newer divers are doing. The staff is helpful to make everyone feel like they are family. When conditions are favorable for diving they find a way to make up any dives that may of been missed. We are not divers that enjoy returning to the same location for diving but will continue to use Dive Paradise for many years to come.
Butch & AnnaMaria Gast Denver, Colorado
My first time staying in Cozumel and diving there.Dive Paradise and their Divemasters were the best I have ever dove with. Helpfull and friendly made you feel like family not customers.Can’t wait to come back this December. THANKS for a great Dive trip.
Rex Koenig Sidney, Ohio USA
2 days ago I was basking in the sun on a fast boat on my way to Columbia Deep with my daughter. Today I have cleared the snow from my drive twice already with more on the way. I really miss Cozumel!! We have been using Dive Paradise since 2000 and would not consider any other dive shop on the island. DP is always accomodating and on this trip, a friend of mine decided to make the trip 2 days before we left, DP made sure Ben was on the fast boats with us. Jim at DP was great to work with and promptly returned e-mails when I was booking this trip. Miguel at the Hotel Cozumel Dive Shop was always friendly and very helpful. Our divemaster Martin was outstanding in his knowledge of diving and the reefs (and also a great guy). I will be requesting Martin to lead us on our adventures during our next trip and without question, will again be booking with Dive Paradise.
Steve Coleman West Des Moines, Iowa
Apple I would again like to Thank you for getting everything setup for our dives last week and a special thanks to Katie at A1 Scuba for all of her help. I would also like to say as a business owner I look close at customer service. We have been diving with Dive Paradise for many years and I noticed that the service your people gave us and everyone around us last week was exceptional! We had my niece Molly with us that was finishing her last two open water dives; we also had my parents and AnnaMaria’s parents (who are non-divers)and the entire family made comments on how friendly everyone on your staff was and how welcome they made us feel. We are always more than happy diving with Jose’ and Victor but it seems like the entire crew has stepped up to a quality level that you do not see in other areas…! From AnnaMaria, myself and our family’s we would all like to tell you GOOD WORK and make sure everyone gets pat on the back for a job well done. Thank you again…! Butch Gast
Butch Gast Littleton CO
No bad day’s in cozumel! when your diving with Dive Paradise, so thanks to all for yet another great trip wiht DP and I look forward to more to come !
01/26/2013 Carla Koppenhaver Locust Grove, OK USA
Another great diving experience with Dive Paradise. Thank you to all the dive masters, captains and office personel. They are all great!!!!!! See you next year!!!!!!
Ian W. Bargman Nashville, TN, USA
Dive Paradise divemasters were professional, safe and extremely helpful. They took their jobs seriously and kept us safe and comfortable. As a newbie I was assigned a personal divemaster, Julio, who took me under his wing and made sure I got a glimpse of the undersea life – seahorse, crabs, lobsters, barracuda, skates, colorful fish of all sorts. Thank you Dive Paradise for making our trip both safe and fun!
Tam & Bernard Montoya Aurora CO, USA
After many visits to Cozumel, we keep coming back to Dive Paradise for their excellent, friendly service. Our dive masters were, as usual, knowledgeable and friendly. Jorge ‘the shark’ was especially impressive on a rescue of a diver from another outfit. Great to see Gato, Goyo, Victor and all the rest. It’s like visiting family when we return to Dive Paradise… and we will.
Barbara & Jeff Pierce Benton City, WA
We just spent a week and a half at Hotel Cozumel diving with Dive Paradise. The boats were great, the boat captains and hands were great and the dive masters were great. Can’t give enough praises for Jorge (both of them), Santos, Julio, Cholle (I wish I could remember all their names). Why not post some staff info. Thanks again. We will be back and will recommend you to all our dive buddies.
Tim and Tara Benson Bellingham, WA
Mainely Scuba thanks dive paradise for yet another amazingly fun trip! This is my 3rd trip, our groups 4 or 5th to Cozumel diving with Dive Paradise. These guys know diving! Special thanks to our Dive Masters: Martin, Abraham, and Shaggy who made the experience rememberable, and fun. They were helpful, professional and thoughtful. Thanks for the birthday cake, no really…! We all can’t wait to return. Keep up the great work!
Kathi Smith Wilton Maine USA
Just wanted to give a big thank you to Dive Paradise. What a great experience. We were in Cozumel just for the day on a cruise ship and we set this dive up beforehand. I will definitely recommend Dive Paradise to others who will be traveling to Cozumel. I liked the number of people we had on our dive, I felt like the dive master could really take care of all of us. He was very patient and helpful. Thanks again, if we are ever in Cozumel again, we will dive with you.
Lori Sell Perrysburg, OH
I have dove with Dive Paradise 4 times and am a certified diver. It was my sister’s first time. We were only in Cozumel for 5 days and my sister was able to get a class and a scuba lesson as well as 2 afternoon boat dives on shallow reefs (Villablanca Wall and Paradise). Wonderful once in a lifetime experience for them! They had Jose as their dive master. He was awesome, very safe, fun, and let them have some “on their own time” in the water, too. Oh my gosh… if you’re wanting to dive and are worried about the risks; YOU ARE IN EXCELLENT HANDS! Do it! Thanks again, Jose! – Dede
Dede, Tiffany & Kay Minnesota, USA
We were in Cozumel 2/28-3/7 and went diving the entire time. The staff was extremely helpful and always nice. Julio was our dive master for most of the trips and he was absolutely wonderful. He was always looking out for things to see and you could tell he was excited about finding sealife for us. He made me feel extremely comfortable. This was our first ocean diving experience and we could not have wished for anyone better! Definitely did not want to come back to the States.
Terri Lumberton North Carolina
I go to Cozumel for the diving. I dive with Dive Paradise because of Victor. He explains every dive, makes the surface intervals fun and always finds the coolest stuff to see. He is the best divemaster EVER.
Grant Long Lake, MN USA
Once again, you guys did an awesome job. Emilio and Santos were great. Everyone in our group loved everything about the trip, half were first time visitors. looking forward to the next trip. thanks Apple
Conrad Rucker Atlanta, Georgia
Thanks Dive Paradise for a great week of diving. Had not been wet for a while and had a fantastic check-out dive with Ismail-he got my weight perfect and my buoyancy was spot on every dive. My B.C.was old and worn out. Rented all my equipment from Dive Paradise and everything was set up for me on the boat every day. Fourth trip to Cozumel but haven’t been back for a few years-I was afraid the reefs might have deteriorated -but everything is just as magnificent as it was twenty years ago-I won’t stay away long now. By the way the food is great at Hotel Cozumel. See you soon!
Steve Blankenship Charleston, West Virginia
Contacted Apple well in advance of my trip to Cozumel with the intent of becoming open water certified. Followed Apple’s advice and when I arrived Jose, my instructor was ready but the weather was not. First three days the harbor was closed due to rough seas but Jose and I completed all the confined water requirements in the pool at Hotel Cozumel. The weather cleared and we made four open water dives completing my requirements for certification. Although the three course took five days I was not charged one extra dime for the course. The equipment was super, the instructor was the best. Jose took the time needed with me. My comfort level soared because of him. Thanks to Apple, Jose and the gang at Dive Paradise. They are the best!
Just got back from another great trip. As alwaya the DM at DP are great. Did a night dive with Gollo and dove with all my favorites- Gato, Victor and memo. Will be back in june hopefully. I am also finally going to take Imsael’s advice and do my nitrox cert. See you in june.
Kevin Bahjat Oklahoma City, OK
I want it to thanks all the staff for your kindness and your professionalism. Lots of Regards, I hope see you soon!
Dolores Speranza Cordoba, Argentina
This was our first time at Cozumel Hotel very nice and the help were great I will be back good diving day and night, Thank for a good time and good eats.
Blue & Janice Powell
Another great trip is over, Thanks DP crew. Will see ya in Aug for more memories.
Shawn & Robin Royse City, Texas USA
Unbelievable personal service – Thanks Geo & Miguel & the rest of the crew – Crazy good time ! Scott Patten (Member of the Gatti/Brenke dive mafia)
Another great experience with Dive Paradise! Israel Rivera did a fantastic job on a refresher with a friend – she hadn’t been in the water in years and he made her feel right at home again. Sergio took us to Paradise Reef on the last dive and we saw a pod of 8 dolphins! Thank you for the consistently fabulous experiences – great job from the ladies in the office to the DMs and captains!
Crystal Gravitt Atlanta, GA USA
As a rookie diver from Maine, I cannot say enough kind words about my dive experience aboard the Tango. Dive Masters, Gato, Emilio and Marcus were very patient with me on my first dive. The Panacar reef, Panacar Gardens and ship wreck were absolutely breath taking. Emilio was so respectful of the reef and plant life by pointing out safe sandy bottom for our group to stop and admire a turtle, lobster or crab. He found an octopus, shark, a gang of 7 baracuda passes beside us, an enormous moray eel… the list continues as well as the incredible memories. Looking forward to returning, thank you for your hospitality.